An Interview with Bob Wilson: No Win No Fee Solicitors of Bristol

Bob Wilson manages the marketing for Personal Injury Bristol, a website specialising in no win no fee claims for people in Bristol, Avon, and Somerset in the UK.  On the BNBWG blog we are starting up a new series whereby we interview people in the legal industry, in particular the personal injury niche.  If you work in personal injury, or the no win no fee market, then we would love to get your views on the current market.  To get that arranged email us.

Hey Bob we really appreciate you taking the time out, so thanks for getting in touch with us.  First up can you tell us what your roles and responsibilities are at Personal Injury Bristol?

Sure, and thanks to you two for accepting my interview request! It’s all part of the marketing drive to be honest.  As a business we are trying to increase our reach in the Bristol area, and in particular our services as no win no fee solicitors.

Online marketing is a huge part of what we do, and accounts for nearly 50% of our business once you take customer referrals out of the mix.  As no win no fee solicitors in Bristol we know that injuries and accidents aren’t a common occurrence so people tend to use your services once and once only – that’s why it’s so important that new clients can find our pages on the web, such as the No Win No Fee Solicitors Bristol one on (I hope you can include my link?).

Their Website for No Win No Fee Claims in Bristol

How has the recent UK government legislation on no win no fee agreements affected your business in Bristol?  Have you had to adapt at all?

I assume you guys mean the Justice Reforms to how no win no fee agreements can be handled and marketed?  Actually we have had to make some changes.  There are now very strict rules in place when it comes to generating business, in particular from third party referrals.  That’s why I am putting so much emphasis at the moment on building up our own brand and increasing the success rates on our in-bound marketing efforts.

No win no fee solicitors in the UK undoubtedly have been affected by the new laws, but the strong survive and that’s what I believe we are at Personal Injury Bristol.  The results speak for themselves and it’s something I will continue to push forward in 2015.

It’s a tough market in the UK, so only the best no win no fee solicitors, with the best customer service, and an ethical approach to how they do business will end up surviving.  I’ve already seen some accident claims companies go to the wall this year and am sure that will only continue as a trend.

OK, so what is a typical day for you like working for Personal Injury Bristol?

I don’t just work for the Bristol team, but actually provide legal marketing services to many different lawyers and solicitors around the UK.  A typical day will involve responding to customer requests, coming up with content marketing strategies, adding new content to the existing websites, and generally pushing all our online marketing channels to get the maximum results.

Social media is becoming more important to the Bristol no win no fee team as we are finding that some people like to ask a few informal questions of a solicitors before properly engaging with them. I think this probably stems from people thinking that solicitors and lawyers are an unapproachable bunch, which with the Bristol guys couldn’t be further from the truth.

Make sense! So what are your plan for the Bristol website over the coming months and year?

Well, for me 2015 is all about the content.  I’ve identified a group of new accident claim types that are probably going to become more common in the future due to industry changes.  For example, an aging population is probably going to see a rise in care home claims – make sense doesn’t it?

With care homes costing so much already, it makes sense that claimants would probably be seeking the services of a no win no fee solicitor.  There’s an aging population in Bristol so that’s just one new niche we are going to enter via the new content on the website.  There have been a lot of press cases recently highlighting the types – for example here on the Daily Mail.

The Daily Mail Website

Not just that though, there are literally hundreds of different searches in the UK relating to accident claims that no win no fee solicitors of Bristol can take advantage of – it’s just a case of making sure that the website is engineered to do so.

What advice to you have for other legal firms or no win no fee solicitors who want to get ahead online and get more business generated via the Internet?

Great question! In my view, it’s about trust.  You need to make your website look legitimate and trustworthy, because without that the telephone simply won’t ring.  I see so many personal injury websites that are so obviously built just for lead generation purposes and you just think to yourself would someone honestly call them if it looks so bad?

I don’t think so, so it’s all about presenting a professional looking website which properly targets your local market.  In Bristol we know what people are searching for online with regards to personal injury and accident claims advice so it’s actually very easy to make sure that we develop our website to satisfy those searches, and then convert them into a call once they hit the webpage.

Hopefully that comes across when you look at our website and in particular the no win no fee solicitors of Bristol page that I referenced earlier in the interview.

Thanks very much Bob.  We have really enjoyed interviewing you.  Is there anything else you would like to tell our readers before signing off?

Thanks guys, only to check out our YouTube Channel, our Facebook page and other assets all of which are accessible from the Personal Injury Bristol website which I showed you earlier or which you can access via (Injury Claims Bristol).

If you would like to be interviewed on the blog please contact us for more information and what the criteria is for successful interview opportunities.


How No Win No Fee Solicitors Make Their Money

Ever wondered how no win no fee solicitors make their money? I saw this cool graphic on the Internet which goes some way to putting things in easy to understand terms… see it below.

The No Win No Fee Process

If your UK solicitor agrees to represent your personal injury claim, they will put together what’s called a conditional fee agreement (CFA) which includes details on any payments.

In many cases you might still get charged for some costs so always look very closely at what you are signing up to.  Typically you will probably have to pay a success fee out of any compensation that you receive on a no win no fee basis.  This can sometimes be up to a quarter of your compensation so think carefully before employing the services of a no win no fee solicitor or lawyer.


FA Launch New Grassroots Concussion Rules

The Football Association (FA) are set to launch new rules regarding concussions in amateur football following a campaign by Jeff Astle’s family.

Jeff Astle, who played for numerous professional teams, died of a brain condition most commonly seen in boxing, leading to his family urging the FA to improve the safety of players who suffered head injuries. Although the Premier League has rules in place due to a number of high-profile incidents, there was still a lack of protection in the lower leagues, according to critics.

Following the death of Astle, it was ruled that he had died as a result of illness caused by his headers of heavy leather footballs throughout his playing career.

Correct to Implement

Dave Reddin, head of performance services at the FA, stated that the organisation had been slow to act to such a dangerous injury. He led a panel aiming to improve the conditions for former and current amateur players. Despite the best efforts of the panel, he admitted that one of the major stumbling blocks was due to the difficulties of ensuring that the new rules were followed.

Former players at a grassroots level, many of whom are now coaching, praised the decision by the FA. Many stated that regardless of the official rules taking a long time to come into effect, the fact that there was some attempt to deal with concussion was an improvement. Many of the coaches stated that when they were injured or suffered a concussion, they had to work out what to do themselves.

Concussions in Sport

There has been a number of high-profile head injuries in football and the world of sport. Goalkeeper Petr Cech was the victim of a horrific stamp that saw him suffer a fractured skull. Tottenham goalkeeper Hugo Lloris suffered a concussion when he was dealt a blow to the head by an opposition striker’s knee. Despite this, the keeper played on, leading to the passing of new rules to protect players.

The Six Nations campaign this year saw George North knocked out while playing against England. Despite a slow motion replay in front of 82,000 fans and the coaching staff, North was not taken off leading to much criticism, and claims of negligence regarding the Welsh coaching and medical staff.

Although there have been rules put in place to ensure the protection of players, what are the dangers of a concussion, and how much do legal rules truly protect the players?

Suffering A Concussion

Concussions are most common following a blow to the head and can often occur when playing sports. Although some concussions can be mild, it is important that if you suffer from concussion, or any head knock, that you seek medical treatment. Suffering a head injury can lead to serious problems later in life and by having a medical examination, you are ensuring that your potential injury is monitored and given the all clear.

Concussions can have numerous effects and symptoms such as:

  • General dizziness
  • Headaches
  • Nausea
  • Feel unbalanced or dazed
  • Memory loss

Failure to treat a concussion can lead to losing consciousness, brain damage, memory loss, long term illnesses or even death.

Making A Claim

If you have been the victim of a head knock and suffered a concussion or head injury, you may be able to claim for compensation. If you have suffered an injury playing a non-contact sport, you may be able to take legal action if there was malice or recklessness in the build up to the injury. If you are the victim of a failure in duty of care, then you will be able to make a claim. If your club, team or coach knows you are injured but makes you play, they could be accountable for your injury. If you have suffered from a long term injury as a result of negligence, then you could also be entitled to compensation.

In order to make a claim, it is important that you are open and honest with our solicitors. If you are directly responsible for your head injury when playing a sport, e.g. insinuating a fight, you will not be able to make a claim. Our solicitors will require as many details as possible about the injury and the accident. In order to do so, they may need the details of eyewitnesses and a medical report assessing your injury

Related Post: An accident claim at BT.


British Telecom Responsible For Man’s Life Changing Injuries

BT_LogoCommunications giants, British Telecom, have been found responsible for life-changing injuries sustained by a former employer.

Ex-BT worker Ian Andrew Milroy suffered cardiac arrest, severe burns and brain damage when his cherry picker came into contact with overhead power lines when carrying out a standard repair. Through his wife, the former employer of the company launched a personal injury claim with a top judge finding BT responsible for the injuries as a result of lack of training and negligence.

Vast Majority of The Blame

A High Court judge in London ruled that BT had to accept responsibility for the injuries sustained by their former employee of 20 years. The judge ruled that the company were two thirds responsible and blamed BT for the lack of training that Mr Miloy had received, thus failing in their duty of care.

The judge heard that Mr Miloy had been on the cherry picker but had moved in order to allow a woman on a horse to safely pass. As he moved however he came into contact with a high voltage wire causing his heart to stop and other serious injuries.

Following the injury, Mr Miloy was dismissed along with his co-workers at the scene for breaching BT’s work and safety procedures, with the communications company insisting that their former employee was responsible for his own injuries.

Despite this claim, the court also heard that BT’s suggestion to a use cherry picker was negligent, with the repair that was required being carried out the next day using only a ladder.

Due to the extent of the injuries and the way the case was handled by BT, Mr Miloy is expected to receive a six figure sum. Following the accident Mr Miloy, suffered from depression and anxiety as a result of the injuries.

Accidents In the Workplace

Your employer has a duty of care for you and your colleagues, and must ensure their health, safety and wellbeing in the workplace. Employers must abide by health and safety rules and regulations. In order to do this an employer must ensure that there is adequate safety equipment and the office or area of work is fit and proper for employees. Under their duty of care, employers must also ensure that staff do not overwork, are given proper and adequate breaks and rest areas, and that staff are properly trained.

An employer can be guilty of breaching their duty of care if they fail to protect their employee.

Making an Accident Claim

If you suffer from an injury in the workplace, it is your right to hold those responsible to account. If you are fired due to making a claim, you will be able to take your employer to court for unfair dismissal. If you believe there are dangers in the workplace you should call a health and safety officer in order to prevent any accident.

If you do suffer from an accident, our team of solicitors can help. In order to build the strongest case possible they will require certain information regarding your injury. We will require the details of the accident such as when and how the incident occurred. If there is any written proof of the accident, perhaps in the accident report book, then we may need to have a copy. If there are any eyewitnesses to the event, contact details should be provided in order to verify your story and any negligence on the behalf of the employer. Depending on the extent of your injuries, a medical report or examination may also be required. Having such a document can back up your claim and show the extent of the injuries you received as a result of your employer’s breach of their duty of care.

A medical report or examination from a medical professional can also offer clear details on how long it may take you to recover from your injuries. As it may be possible to claim for recovery expenses, having a rough estimate of the care needed post injury can aid our solicitors in estimating how much your claim is worth.